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Discover the best digital resources for local authorities in 2024

French local authorities now have a much more structured ecosystem of digital resources than a few years ago. Between the State's platforms,…

Employée municipale consultant un tableau de bord numérique dans un bureau de mairie moderne en 2024
5 min read

French local authorities today have a much more structured ecosystem of digital resources than they did a few years ago. Between state platforms, shared tools, and dedicated funding mechanisms, the landscape has become so dense that it makes navigation difficult for elected officials and local agents who are unsure where to start.

The Territorial Suite of the ANCT, a concrete building block for small municipalities

Do you manage a municipality with fewer than 3,500 inhabitants and don’t know which tool to adopt to digitize your processes? This is precisely the problem that the Territorial Suite aims to solve.

Launched in 2025 by the National Agency for the Cohesion of Territories, The Territorial Suite brings together simple, sovereign, and secure digital services designed for small local authorities. The idea is to offer a packaged set rather than leaving each municipality to search alone among dozens of providers.

This initiative was highlighted in the 2025 activity report of the ANCT, published in July 2026. It addresses a simple observation: large metropolitan areas have robust digital departments, but rural municipalities often lack dedicated budgets and internal skills to carry out their digital transformation. The Territorial Suite provides ready-to-use components (messaging, appointment management, collaborative tools) without requiring heavy technical resources.

To keep up with the news on this type of initiative and other similar projects, the resources of Collectivité Numérique regularly centralize announcements and feedback useful to local agents.

Elected officials and local agents collaborating around an interactive digital table during a local authority meeting

Funding Sovereign AI Solutions with Territoires d’IA

Artificial intelligence is no longer reserved for central administrations. The Territoires d’IA program, led by the Banque des Territoires, opens a co-financing window accessible to municipalities, departments, and regions.

The mechanism is straightforward: the Banque des Territoires co-finances 30 to 50% of the cost of a sovereign AI solution. This funding covers licenses, deployment, configuration, and training for agents. The window remains open continuously, without a time-limited campaign, allowing local authorities time to prepare their applications.

In practical terms, this means that a municipality can get funding for an automatic sorting tool for incoming mail, an assistant for drafting resolutions, or a solution for analyzing attendance data for its public facilities. The central criterion remains the sovereignty of the solution: selected vendors must guarantee data hosting in France and compliance with the European regulatory framework.

Digital Services of the Territories Incubator: User-Tested Tools

The Territories Incubator, affiliated with the ANCT, develops about twenty digital public services following the beta.gouv.fr methodology. This approach deserves attention because it reverses the usual logic of public IT projects.

Instead of drafting a comprehensive specifications document and then delivering a turnkey tool, each service is built from the actual needs of users. The tools are tested, iterated, and sometimes abandoned if they do not find their audience. The result: simple services that are genuinely adopted by agents rather than complex, underused platforms.

Among the areas covered, we find:

  • The internal organization of local authorities: service directory, management of appointments with citizens, coordination tools between municipalities
  • The use of territorial data: mapping, connectivity, open databases for local decision-making
  • Support for residents: access to rights, online procedures, tracking of citizen requests

These tools are free for local authorities and documented on the Incubator’s website. Their adoption does not require a public contract, which significantly simplifies the process for small structures.

Municipal IT technician managing the digital resources of a local authority in a server room

Territorial Digital Governance: Structuring Before Equipping

Having tools is not enough. Intercommunalités de France has been advocating for several years that digital technology must be treated as a public policy in its own right, with dedicated governance and strategic choices made clear.

Why does this distinction matter? Because a local authority that piles up digital solutions without an overarching vision ends up managing duplicates, fragmented data, and agents lost between multiple interfaces. Territorial digital transformation begins with a diagnosis: which services to digitize first, which data to share at the intercommunal level, and which cybersecurity risks to address first.

Intercommunalités de France structures its work around five principles: trust, accessibility, universality, performance, and sustainability. This framework may seem abstract, but it translates into concrete choices:

  • Pooling a security officer for information systems at the intercommunal level rather than leaving each municipality unprotected
  • Adopting interoperable solutions that share the same data reference frameworks
  • Training agents before deploying a new tool, not after
  • Integrating digital sobriety into the criteria for selecting providers

Training agents remains the determining factor for the success of a territorial digital project. The state’s announced goal of training several tens of thousands of public agents in the uses of AI by the end of the decade confirms this priority. Without skill development, the best tools remain underutilized.

The landscape of digital resources for local authorities has significantly expanded, with packaged suites from the ANCT, co-financing from the Banque des Territoires, and services from the Incubator. The challenge is no longer finding tools but articulating them within a coherent territorial strategy, supported by trained agents and clear governance.

Discover the best digital resources for local authorities in 2024